Frequently Asked Questions
Straight answers about timelines, what’s included, and how we work — no fluff.
What packages do you offer?
- Starter — 1–2 pages; modern one-pager for new brands.
- ProBuild — up to 5 pages; customer favorite for growing brands and dropshippers (store setup up to 30 products).
- BlackBox Elite — up to 8 pages; most advanced with premium sections/animations.
How long does it take?
- Starter: typically 3 days after we receive your form + assets.
- ProBuild: typically 5–7 days after assets.
- BlackBox Elite: typically 5–7 days after assets.
We begin within 24 hours once your intake form and files arrive.
What happens after I pay?
- You’ll get an instant email with a secure intake form link.
- Upload brand details, colors, copy, images, and (if selling) product photos/CSV.
- We start your build and share a private tracking link with updates by email.
- First version delivered; then you have a 14-day revision window for in-scope tweaks.
What’s included in each package?
All packages include responsive build, on-page SEO basics (titles, meta, alt text), contact form to your email, analytics hookup (GA4/Pixel if you provide IDs), and email progress updates.
- Starter: clean layout and basic SEO.
- ProBuild: stronger visuals, starter SEO, store setup up to 30 products.
- BlackBox Elite: enhanced SEO, advanced sections/animations, optional Figma system.
Do you include a domain and logo?
Yes — you get a free 1-year domain and a free logo. We’ll help connect the domain at launch.
Which platforms do you build on?
Shopify, Squarespace, Webflow, Wix, and WordPress. Tell us your preference in the intake form.
Can I add more pages or products later?
Absolutely. Add-ons are available for extra pages/sections and additional product imports. Email sales@siteoryx.com for a quick quote.
Do you offer refunds or subscriptions?
No subscriptions. It’s a one-time payment. You have a 14-day revision window after first delivery. No refunds after 14 days.
Who owns the website, and what about support?
You own it. We hand over admin access and assets on your chosen platform. We also cover basic post-launch technical support and fixes related to your build; new features can be scoped as add-ons.