Frequently Asked Questions

Website Care is our subscription where we build and manage your website so you don’t have to. It includes a premium website build (3–5 pages), hosting, domain while active, updates, and support.

• Most builds: typically 72 hours (3 days) after we receive your intake form + assets.
• Standard updates: usually within 24–72 hours.
• Advanced changes: may take an extra day (or more if it’s a big redesign).

• You receive an instant email with your secure intake form.
• You upload your brand info, colors, copy, images, and any products/services.
• We start within 24 hours after intake is submitted.

We can handle website updates like:

• Text changes, images, colors, layout tweaks
• Adding/editing products or services
• File uploads, new sections, new pages (if within your page limit)

We also use a fair use policy (so it can’t be abused with nonstop daily requests all day). If someone needs heavy nonstop changes, we may schedule it or quote it separately.

Yes. It’s your website. If you want to transfer it away, email us and we’ll help move your site/domain where possible.

• You can cancel anytime by emailing sales@siteoryx.com.
• We cancel within 24 hours.
• Once canceled, your website will not remain live under our hosting.
• If you want your site transferred, you must email us to request the transfer.

If payment is declined and remains unpaid for two billing cycles, your website may be taken offline until payment is received.

• Subscribers can reorder cards using the Business Cards page.
• Typical turnaround is up to 7 days (especially if we need to remake the design).
• If you need a custom design, email us after submitting your request.

Website Care includes a 3–5 page website. If you want more pages, each additional page may require an additional cost.

No. You are responsible for your products, customers, sales, chargebacks, and business operations. We handle the website updates, hosting, and technical support related to the site.